Frequently Asked Questions
Everything you need to know about your Nude Project experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe, while international orders may take 7-10 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I know which size to choose?
Our garments generally feature an oversized aesthetic. We recommend checking the specific size guide located on each product page to find your perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local payment options like Klarna in selected regions.
Are your products sustainably made?
We are committed to quality and ethical production. Most of our collections are produced in Portugal using high-quality cotton and sustainable manufacturing practices.
Can I track my shipment?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to follow your package in real-time.